Screw Vonage. That is all I have to say about that company. In September, KK and I looked into having a home phone line installed just in case someone was at the house watching Missy Pants and didn't have a cell phone or something... so we wanted it for safety issues.
Well I researched it online and found the Vonage offered the best deal. So I signed up, got a local number, and we where all good.... WRONG!!!!!! The stupid number the damn lady gave me was NOT local at all- so people who would try to call us would have to dial long distance, even if they were calling locally. So, about 3 weeks ago, I called Vonage and said we want to cancel. Well this dumb lady told me that they would have local service in our area within the month, and to call back then and she would reassign me a number. So I called today, and NOPE, they did not have our area covered still. So I said, OK< class="blsp-spelling-error" id="SPELLING_ERROR_4">freakin dollars!!!!!!!!!!!! I'm so pissed- I went round and round with them- then finally got sick of wasting time on the phone, and hung up. So now I'm out almost $100 for a damn line I NEVER EVEN USED.
My blood is freaking boiling!
2 comments:
Wow that sucks. We had almost the same thing happen to use. Only we wanted to keep are old number cause in some areas they offer that. When we signed up they said we could keep are old number. So a month went by and we thought nothing of it till a family member called my cell phone and asked if we had our land line shut off. I said no and we called Vonage and they told us that our number had changed. WTF. We decided to stay with them any way cause it was just to expensive to go else where for our land line. I also want to keep it for that very reason. Just in case someone watching Cute Pants does not have a cell. Sorry that happened to you. I know how you feel.
I feel the same way about Direct TV. Uck!
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